ctg66 Terms & Conditions

"Platform"

The ctg66 website (https://ctg66.lat) and all its associated services, pages, and features are collectively referred to as the "Platform".

"Player" or "User"

Any person who has created an account on ctg66 or is using any service on the platform.

"Bonus Funds"

Any promotional credits, bonus balance, or free bets provided by ctg66 are referred to as "Bonus Funds". Bonus Funds and real money are managed separately.

"Wagering Requirement"

The number of times you must place bets on a bonus amount — at a set multiplier — before any winnings earned from that bonus become eligible for withdrawal is called the Wagering Requirement.

"Restricted Jurisdiction"

Countries or regions where online gaming is illegal or regulated are considered "Restricted Jurisdictions". Creating or operating a ctg66 account from a restricted jurisdiction is a violation of these Terms.

Single Account Policy

Each player may operate only one account. Multiple accounts by the same person are strictly prohibited. If multiple accounts are detected, ctg66 reserves the right to close all associated accounts and cancel all bonuses.

Providing Accurate Information

You must provide accurate and complete personal information when creating an account. Creating an account with false or misleading information is a serious violation of these Terms and may result in immediate account closure.

Account Security

You are solely responsible for keeping your password and login details confidential. Allowing anyone else to access your ctg66 account is prohibited. Notify our support team immediately of any unauthorized access to your account.

Identity Verification (KYC)

ctg66 reserves the right to conduct identity verification (Know Your Customer) processes at any time. Copies of a national ID, passport, or other government-issued documents may be requested. Withdrawals may be put on hold if verification is not completed within the specified timeframe.

Age

• You must be at least 21 years old.
• Minors are completely prohibited from opening an account or playing any games.
• ctg66 may request valid documentation to verify age at any time.
• If identified as a minor, the account will be closed immediately and all transactions will be considered void.

Legal Capacity

• You must have the legal capacity to enter into a binding agreement.
• Persons with mental incapacity or under a court injunction may not use this platform.

Geographic Eligibility

• It is your responsibility to ensure that online gaming is lawful in the region from which you are accessing the platform.
• ctg66 does not provide services to players in restricted jurisdictions and reserves the right to close accounts where applicable.

Welcome Bonus Rules

• The welcome bonus applies only to new players on their first deposit.
• The bonus is activated with a minimum deposit of ৳100.
• For example: depositing ৳1,000 earns a ৳1,200 bonus, giving a total balance of ৳2,200.
• Another example: depositing ৳26,000 will give the maximum bonus of ৳15,000, giving a total balance of ৳41,000.

Wagering Requirement

• To withdraw winnings earned from a bonus, you must wager 15 times the bonus amount.
• Wagering is calculated on the bonus amount only, not on the combined total of deposit plus bonus.
• Example: ৳1,200 bonus × 15 = ৳18,000 must be wagered before bonus winnings become eligible for withdrawal.
• Bonus funds and real money are tracked separately. Real money can be withdrawn at any time.

Bonus Abuse is Prohibited

• Creating multiple accounts to obtain bonuses is strictly prohibited.
• If ctg66 suspects bonus abuse, it reserves the right to cancel the bonus and investigate the account.
• The specific terms for each promotion can be found on that promotion's page.

Deposit Rules

• The minimum deposit amount is ৳100 for each payment method.
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank).
• Deposits must be sent only from a payment method registered in your own name. Deposits through third parties are prohibited.
• Deposits are generally processed instantly. Contact the support team if there is any delay.

Withdrawal Rules

• The minimum withdrawal amount is ৳500.
• Withdrawal timeframe: processing is generally completed within 30 minutes to 3 hours.
• Withdrawal requests will only be processed to the same payment method used for the deposit.
• Withdrawals may be on hold until verification is completed.
• Bonus winnings cannot be withdrawn without meeting the active wagering requirement; however, real deposited money is always eligible for withdrawal.

Transaction Currency

All transactions on ctg66 are carried out in Bangladeshi Taka (BDT / ৳). Foreign currency transactions are not accepted.

Commitment to Fair Play

ctg66 is committed to ensuring a fair and transparent gaming environment. Our game providers — Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, and NetEnt — all use random number generators (RNG) verified through third-party audits.

Technical Errors

• Results displayed due to a technical error may be considered void and those bets may be cancelled.
• ctg66 is not obligated to pay out any unintended winnings resulting from an error.
• If you experience any technical issue, notify the support team immediately.

Unfair Conduct is Prohibited

• Any form of manipulation, bot usage, collaborative cheating, or software exploitation is strictly prohibited.
• If ctg66 detects suspicious activity, it reserves the right to investigate and suspend the account.
• If unfair conduct is proven, all winnings will be forfeited and the account will be permanently closed.

Maximum Bet Limits

Maximum bet amounts may be set for various games and bonus conditions. Placing excessive bets using a bonus balance risks the bonus being cancelled. Specific game limits are displayed in the relevant game lobby.

SSL Encryption

ctg66 uses industry-standard SSL encryption technology for all data transmissions. Your personal and financial information is stored with the highest level of security.

Data Usage Policy

To learn more about how your personal information is collected, stored, and used, please read our Privacy Policy page. By using the platform, you are also agreeing to the Privacy Policy.

Sharing Information with Third Parties

ctg66 does not sell your personal information to third parties. However, relevant information may be shared with service provider partners (such as payment processors and game providers) and in cases of legal obligation.

Setting Self-Limits

Players can set daily, weekly, or monthly deposit limits on their account. Use this feature to keep your gaming habits in check.

Self-Exclusion Feature

If you feel gaming is becoming an addiction, contact our support team to request that your account be closed for a set period or permanently. We respect this request.

Protection of Minors

If there are minor members in your household, use parental control software on your device and keep your login details secure.

Closure at the Player's Request

You may request to close your account at any time. The account will be closed after any available real money balance has been paid out. Bonus balance will be cancelled.

Closure or Suspension by ctg66

ctg66 may close or suspend an account for the following reasons:

• Violation of Terms and Conditions
• Providing false information or identity fraud
• Suspicious or unethical activity on the account
• Confirmed to be a minor
• Access from a restricted jurisdiction
• Suspicion of money laundering or other illegal activity

Balance after account closure

If an account is closed at ctg66's initiative, the decision to pay out or forfeit the balance will be made according to the nature of the terms violation. A decision will be communicated after a fair investigation.

Platform availability

ctg66 makes every effort to provide uninterrupted service, however the platform may be temporarily unavailable due to maintenance, technical issues, or other reasons. ctg66 is not responsible for any losses arising from this.

Internet connection

If the internet connection is lost during gameplay, the outcome as recorded by the server will be considered final. It is the player's responsibility to ensure the quality of their internet connection.

Liability for financial losses

ctg66 is not responsible for any financial losses a player incurs from gaming. Risk is inherent in online gaming and players participate at their own responsibility. Players are advised to play responsibly within their own means.

How to submit a complaint

For any dispute or complaint, please first contact our support team via 24/7 live chat or by email at [email protected]. Complaints can be submitted in Bengali or English.

Investigation and resolution

Complaints received will be reviewed by ctg66's support team with the highest priority and resolved on the basis of a fair investigation. Complex matters are referred to the technical team.

Final decision

Decisions made on the basis of ctg66's internal investigation will be considered final. However, we are always committed to ensuring a fair and transparent process.

Right to make changes

ctg66 reserves the right to partially or fully amend these terms and conditions at any time. A notice will be posted on the platform for significant changes.

Staying informed about changes

You are advised to visit this page regularly to stay informed about the latest terms and conditions. Continued use of the platform after any changes will be considered as acceptance of the new terms.

Contact

For any questions or comments regarding these terms and conditions, please contact us at [email protected] or via 24/7 live chat. We provide support in Bengali and English.