ctg66's Privacy Policy

Information You Provide Voluntarily

When you create an account on ctg66 or use various services, you provide the following information directly to us:

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID (NID) or passport number (for identity verification)
• Residential address
• Payment information (bKash, Nagad, Rocket, Upay or bank account details)
• Information provided when contacting customer support

Automatically Collected Information

When you use our platform, certain information is collected automatically through technical means:

• IP address and device type
• Browser version and operating system
• Date, time, and duration of site visits
• Which pages you visited and which games you played
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity records

With Service Providers

ctg66 works with the support of some trusted third-party service providers, such as payment processing companies, game technology providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi), and cybersecurity firms. Only the minimum information necessary to operate the services is shared with these partners. They are contractually bound to maintain confidentiality.

For Legal Requirements

Disclosing information to authorities may be legally required in the following circumstances:

• To comply with court orders or government directives
• To assist in investigations into money laundering or terrorist financing
• To prevent fraud or criminal activity
• To protect the rights and property of ourselves, our users, or third parties

Absent a legal obligation, we never voluntarily transfer your information to any government authority.

What We Never Do

• We do not sell your information to advertisers or marketing firms.
• We do not use your information for third-party promotional communications without your consent.
• We do not disclose your account information to other users.

Our Security Practices

ctg66 operates a multi-layered security system to keep your personal information protected:

• SSL/TLS encryption: All data transmitted between your browser and our servers is encrypted.
• Database encryption: Stored sensitive information is kept in encrypted form.
• Access control: Only authorized staff can access limited data for specific purposes.
• Regular security audits: System audits are conducted regularly to identify vulnerabilities.
• Two-factor authentication: An additional layer of protection is available for your account.

Please note that the complete security of data transmitted over the internet cannot be guaranteed. We are committed to providing the highest level of protection, but users are also responsible for keeping their account passwords confidential.

Your Data Rights

• Right to access: You may request to know what information we hold about you.
• Right to correction: If any of your information is incorrect or incomplete, you may request that it be corrected.
• Right to deletion: In certain circumstances you may request that your information be deleted, though it may not be possible to delete all information due to legal obligations.
• Right to object to processing: You may object to your information being processed for specific purposes.
• Data portability: You may request your information in a common format.
• Withdrawal of marketing communications: You may request at any time to stop receiving promotional emails or messages.

If you wish to exercise any of the rights listed above, please contact us directly. We are committed to providing every possible assistance.

How This Policy Is Updated

ctg66 may update this privacy policy from time to time. Amendments may be made due to changes in the nature of services, legal requirements, or for the benefit of users.

If any significant changes are made, we will notify you by email or through a notice on the platform. Continued use of ctg66 after changes will be taken to mean that you have accepted the new policy.

The "Last updated" date at the top of this page will always reflect the date of the most recent revision. We recommend that you visit this page regularly.